Privacy Policy

SUGAROUS respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Sugarous on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Suagous in the manner provided in this Privacy Policy.

WHAT INFORMATION IS, OR MAY BE, COLLECTED FORM YOU?

As part of the registration process on the Site, Suagrous may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

HOW DO WE COLLECT THE INFORMATION ?

Sugarous will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. Sugarous is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

HOW IS INFORMATION USED ?

Sugarous will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. Sugarous will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Sugarous will use this information to preserve transaction history as governed by existing law or policy. Sugarous may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Sugarous will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.

HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION ?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an email to: store email id Policy updates Suagrous reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

PAYMENT, DELIVERY, RETURNS/ ONLINE PURCHASE POLICY

Welcome to www.sugarous.com an online shopping portal of SUGAROUS proprietorship firm for the range of pure and organic products. The terms and conditions contained herein along with the Privacy Policy and Agreement regulating our relationship with regard to the use of www.sugarous.com by you. You are advised to read this Agreement carefully before entering into a transaction on www.sugarous.com. If you accept this agreement, it will be a legally binding agreement between you and Sugarous (for shopping on www.sugarous.com). Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms and Conditions and our Privacy Policy available here on this website.

SECURITYTransactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

DELIVERY CHARGESShipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments

You may return a product brought from us in case of damage or defect within 7 days of receipt of material. The return and exchange shall be in the form credit note only and there would be no refund of cash. The date of purchase is printed on the receipt. However, after the period of 7 days from the receipt of material date, we cannot offer you a return & exchange.

IMPORTANT INFORMATION

* Products can be returned or exchanged only if the original receipt is presented.

* The refund or exchange shall be subject to inspection and in case it is not approved, then no refund & exchange shall be initiated.

* The Product must be unused and in the same condition that you received it. It must also be in the original packaging.

* The credit note cannot be exchanged or extended beyond the validity mentioned on it.

* We may change our Return & Exchange policy from time to time.